Terms of service
Terms of Service
Last Updated: September 11, 2026
Welcome to www.varenella.shop, operated by Timber Crest ("Timber Crest," "we," "us," or "our").
By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms of Service.
If you do not agree with these Terms, please do not use our website.
1. About Our Store
Timber Crest operates an online retail store offering home décor and related products, including mirrors, candles, candle holders, and other decorative merchandise.
Product descriptions, images, colors, dimensions, availability, and other information are provided for general informational and purchasing purposes.
2. Product Information
We make reasonable efforts to display product information accurately.
However, colors may appear differently depending on your device, monitor, lighting conditions, and photography.
Natural materials and handmade or decorative products may also have minor variations in color, texture, finish, or appearance.
Such variations do not necessarily constitute defects.
3. Pricing
Prices are displayed in U.S. dollars unless otherwise stated.
We reserve the right to correct pricing, product information, typographical errors, or other inaccuracies at any time.
If an order has been affected by a significant pricing or information error, we may contact you before completing the order or cancel the affected order and issue an appropriate refund.
4. Orders and Acceptance
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to decline or cancel an order when reasonably necessary, including because of:
- Product availability;
- Pricing or listing errors;
- Suspected fraud or unauthorized transactions;
- Shipping restrictions;
- Duplicate or unusually large orders; or
- Other legitimate business or legal reasons.
If we cancel an order after payment has been collected, we will generally refund the amount paid for the canceled portion of the order.
5. Payment
Orders must be paid using an available payment method at checkout.
Payment processing may be handled by third-party payment providers. Your use of those payment services may also be subject to their respective terms and policies.
6. Shipping
Shipping estimates displayed on our website are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
Once an order has been transferred to a carrier, delivery timing may be affected by weather, carrier delays, incorrect addresses, holidays, customs requirements, or other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.
Customers should review that policy before making a purchase.
8. Product Safety and Proper Use
Customers are responsible for using products in accordance with applicable instructions, warnings, and reasonable safety practices.
Candles and candle-related products involve open flames and heat.
Never leave a burning candle unattended. Keep candles and open flames away from children, pets, curtains, furniture, paper, and other flammable materials.
Mirrors and decorative objects should be installed, handled, and displayed appropriately for their size, weight, and intended use.
9. Intellectual Property
Unless otherwise stated, website content, including text, photographs, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to Timber Crest and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without appropriate authorization.
10. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes;
- Attempt to interfere with website security or operation;
- Introduce malicious code or harmful technology;
- Access areas or information that you are not authorized to access;
- Use automated systems to collect website content in a manner that violates applicable law or our rights;
- Misrepresent your identity or payment information; or
- Use the website in a way that could damage our business, customers, or service providers.
11. Third-Party Services
Our website may use third-party services for payment processing, analytics, advertising, shipping, hosting, customer support, or other business functions.
We are not responsible for the independent acts, omissions, policies, or services of third parties.
12. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms is intended to exclude or limit any consumer rights that cannot lawfully be excluded or limited.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Timber Crest will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.
Nothing in these Terms limits liability that cannot legally be limited.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or violation of the rights of another person.
15. Governing Law
These Terms will be interpreted under the laws applicable in the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Nothing in these Terms is intended to deprive consumers of mandatory protections provided by the laws that apply to them.
16. Changes to These Terms
We may update these Terms from time to time.
Changes become effective when the updated Terms are posted on this website unless a different effective date is stated.
Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
17. Contact Information
Timber Crest LLC
Email: online@varenella.shop
Website: www.varenella.shop
Warehouse Address:
1055 N Newport Rd
Colorado Springs, CO 80916
United States