Privacy Policy

Last Updated: September 11, 2026

Timber Crest ("Timber Crest," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit or make a purchase through www.varenella.shop.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name;
• Billing and shipping address;
• Email address;
• Telephone number;
• Order and transaction information;
• Products purchased or considered;
• Information you provide when contacting customer service;
• Device and browser information;
• IP address;
• Website usage information; and
• Information collected through cookies and similar technologies.

Payment card information may be processed by third-party payment providers. We generally do not need to directly store complete payment card numbers on our own systems.

2. How We Use Information

We may use collected information to:

• Process and fulfill orders;
• Arrange delivery and shipping;
• Communicate with customers;
• Respond to customer service inquiries;
• Provide order confirmations and updates;
• Process refunds, returns, and exchanges;
• Maintain and improve our website;
• Detect fraud, abuse, or unauthorized activity;
• Maintain website security;
• Understand website usage and customer preferences;
• Send marketing communications where permitted by law; and
• Comply with legal and regulatory obligations.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics technologies, and similar tools.

These technologies may help us remember preferences, maintain shopping-cart functionality, understand website traffic, improve website performance, and measure marketing activities.

You may be able to manage certain cookie preferences through your browser or through available website privacy controls.

4. Service Providers

We may share information with service providers that help us operate our business.

These providers may support functions such as:

• Website hosting;
• Payment processing;
• Order fulfillment;
• Shipping;
• Customer service;
• Analytics;
• Fraud prevention;
• Marketing communications; and
• Technical support.

We expect service providers handling customer information on our behalf to use that information only for appropriate business purposes.

5. Business Transactions

If Timber Crest is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information associated with our customers may be transferred as part of that transaction, subject to applicable law.

6. Legal Disclosures

We may disclose information where reasonably necessary to:

• Comply with applicable law;
• Respond to lawful requests;
• Protect our rights or property;
• Investigate suspected fraud or abuse;
• Protect customers or other persons; or
• Protect the security and integrity of our services.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

The specific retention period may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Colorado Privacy Rights

If you are a Colorado resident and applicable Colorado privacy law grants you rights concerning your personal information, you may have rights that include:

• Accessing personal information we maintain about you;
• Correcting inaccurate personal information;
• Requesting deletion of personal information;
• Obtaining a portable copy of certain personal information;
• Opting out of certain targeted advertising or other covered processing activities; and
• Exercising other rights provided by applicable Colorado law.

Where required by applicable law, we will provide a method for submitting privacy requests.

To submit a privacy-related request, contact:

online@varenella.shop

We may need to verify your identity before completing certain requests.

Where applicable law requires a response within a specified period, we will process requests in accordance with those requirements.

10. Universal Opt-Out Signals

Where required by applicable Colorado privacy law, we will process recognized universal opt-out signals in accordance with applicable requirements.

Colorado recognizes Global Privacy Control (GPC) as a universal opt-out mechanism under its current guidance. {"fallbackMarkdown":"(Colorado Attorney General)","reference":{"matched_text":"","prefix":null,"start_idx":10062,"end_idx":10081,"safe_urls":["https://coag.gov/opt-out/","https://coag.gov/opt-out/?utm_source=chatgpt.com"],"refs":[],"alt":"(Colorado Attorney General)","prompt_text":null,"type":"grouped_webpages","error":null,"style":null,"status":"done","items":[{"title":"Universal Opt-Out and the Colorado Privacy Act - Colorado Attorney General | Colorado Attorney General","url":"https://coag.gov/opt-out/?utm_source=chatgpt.com","attribution":"Colorado Attorney General","pub_date":null,"snippet":"","attribution_segments":null,"supporting_websites":[],"refs":[{"turn_index":0,"ref_type":"search","ref_index":2}],"hue":null,"attributions":null}],"fallback_items":null},"showLoginRequiredCard":false}

11. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly request or intentionally collect personal information from children under 13 through our online store.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

12. Third-Party Websites

Our website may contain links or integrations to websites, applications, payment services, social media platforms, or other third-party services.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of those services before providing information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Timber Crest LLC

Email: online@varenella.shop
Website: www.varenella.shop

Warehouse Address:

1055 N Newport Rd
Colorado Springs, CO 80916
United States